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A widespread software issue has prompted Kia to recall more than 40,000 vehicles across several popular models. The announcement, released through the National Highway Traffic Safety Administration, highlights a defect that could affect how critical driving information is displayed to drivers. While the issue does not involve mechanical failure, it raises important safety considerations tied to visibility and driver awareness.
According to Kia America, the recall affects an estimated 42,677 vehicles produced between the 2025 and 2026 model years. Impacted models include the K4, K5, Sorento and its hybrid and plug in hybrid variants, Sportage and its electrified versions, EV9, and both the standard and hybrid Carnival. All vehicles share a common software configuration linked to the instrument panel display.
The company explained that the problem originates from a software error within the instrument cluster system. Under certain conditions, this fault can cause the display to stop functioning as intended, creating a temporary loss of visual information for the driver.
Understanding the instrument panel malfunction
The reported defect may cause the instrument cluster to activate an overheat protection mode while the vehicle is in motion. When this happens, the display can go completely blank for a short period, according to Kia’s official recall notice. The trigger appears to be excessive signal noise coming from the unit’s power management circuit.
If the screen shuts off, essential data such as vehicle speed, tire pressure alerts, and other system indicators are no longer visible. This condition places the vehicle out of compliance with federal safety standards related to controls, displays, and tire pressure monitoring systems.
Although the issue is temporary, the lack of real time driving information could increase risk, particularly at higher speeds or in complex traffic conditions. For this reason, regulators classified the matter as a safety related recall.
How Kia plans to fix the issue
Kia has confirmed that the solution involves updating the instrument panel display software. The update is designed to reduce signal noise and prevent the system from unnecessarily entering overheat protection mode. Depending on the vehicle, the fix will be delivered either through an over the air update or by visiting an authorized Kia dealer.
The company stated that all repairs will be completed at no cost to owners. Vehicles that have already undergone repairs related to this issue may qualify for reimbursement under Kia’s General Reimbursement Plan, provided the expenses meet the outlined criteria.
Owner notification letters are expected to be mailed on March 26, 2026. In the meantime, customers seeking additional details can contact Kia Customer Service directly for guidance and support.
Affected models and next steps for owners
The recall covers a wide range of Kia vehicles, including the 2026 Carnival and Carnival Hybrid, 2026 EV9, 2025 K4, 2026 K5, 2025 to 2026 Sorento and Sorento Hybrid, 2025 to 2026 Sorento Plug In Hybrid, 2026 Sportage, 2026 Sportage Hybrid, and 2026 Sportage Plug In Hybrid.
Owners of these models are encouraged to monitor official communications from Kia and verify their vehicle identification number through authorized channels. Taking prompt action once notified will ensure the software update is applied quickly and safely.
While the issue does not require drivers to stop using their vehicles immediately, Kia emphasizes the importance of addressing the recall as soon as possible. Staying informed and proactive helps maintain both safety and confidence behind the wheel.