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A nervous employee begs to keep his job. “I have people skills!” he says. Fans have quoted that line since 1999. The man who said it, actor Richard Riehle, died on October 15 at age 78, according to his representatives. Fans know him as one funny cubicle worker. His career, though, ran almost five decades and covered far more ground.
The news came from his representatives. Wright Entertainment Inc. said on Monday, October 19, that Riehle had died on October 15. The statement gave no cause of death and no other details. TMZ reported that he died of natural causes at his home in Los Angeles, according to Fox 7 and TVLine. The agency called him a wonderful man as well as an exceptional talent.
One panicked cubicle worker became a workplace legend. In the 1999 comedy “Office Space,” directed by Mike Judge, Riehle played Tom Smykowski, an expendable Initech employee facing a layoff. His plea, “I have people skills!”, became his best-known line. Later in the film, Smykowski survives a hit-and-run, wins a big settlement, and builds a prototype for his “Jump to Conclusions” mat. The film is now a cult classic.
Riehle was often the boss, and audiences believed it. He played a quartermaster in the Civil War drama “Glory,” a prison guard in “The Fugitive,” and an air marshal in “Executive Decision.” He was a police officer in a guest spot on “The West Wing.” On the TV version of “Ferris Bueller’s Day Off,” he played the school principal. If a story needed authority, he could supply it.
He was just as good at comedy and drama. Riehle appeared in the big comedy “Bridesmaids” and in “Shadows and Fog” for Woody Allen. He worked with Michael Douglas in “Black Rain” and was on the sitcom “Grounded For Life.” He also landed parts in three “Star Trek” shows, in 1992, 2000, and 2004. He reached Broadway three times, including a 1999 revival of “The Iceman Cometh.”
Money trouble pushed Riehle toward the stage. As a senior at the University of Notre Dame, he could not really afford another year. He was told he could take all the speech and drama credits he needed in one semester. He stayed. That led to a teaching assistantship and a master’s degree in fine arts at the University of Minnesota. “If they’re gonna pay me to do it, I’m gonna do it!” he told the AV Club.
Casting directors knew exactly who to call. “If a casting director has found themselves in need of a burly, blustery, mustachioed man for their project, Richard Riehle has likely been near the top of their list,” The AV Club said in 2017. His first lines came in the 1977 movie “Joyride,” with Desi Arnaz Jr., Anne Lockhart, Robert Carradine, and Melanie Griffith. From there, the calls kept coming.
Those who knew him say his kindness mattered as much as his talent. Wright Entertainment said he will be remembered for his “genuine goodness, boundless kindness, and unwavering generosity.” It said he especially supported new actors and filmmakers. He encouraged them at every opportunity. Donal Logue, who played Riehle’s on-screen son on “Grounded For Life,” called him “an amazing human being.”
His work kept going well into his later years. In 2023, Riehle played Warden Reynolds in two episodes of the HBO series “Barry.” And “Office Space” never faded. Fans still share Smykowski’s story of a worker who was laid off, then won a big settlement. Fox 7 notes that his story helps spur the film’s hero to rebel against Initech. That kind of character stays with people.
“I have people skills!” was a joke on screen. For Richard Riehle, it turned out to be true off screen. He worked for almost five decades, lifted up newcomers, and made a laid-off cubicle worker unforgettable. The next time someone quotes that line at the office, remember the man who made it famous. His work is still there to watch.
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